Terms of Service

The basics

These Terms of Service ("Terms") govern your use of this website and the services provided by Williamson Automation LLC ("Williamson Automation," "we," "us," or "our"), a limited liability company organized in the State of New York. By visiting this site or hiring us, you agree to these Terms. If you don't agree, please don't use the site or our services.

What we do

Williamson Automation builds websites and provides related services — search and map visibility, Google Business Profile management, AI discoverability, content and review management, booking, and fully custom builds. The exact scope, deliverables, and price for your project are set out in the written proposal or quote we agree on with you. This page covers our general terms; your proposal controls the specifics.

Plans, billing & payment

• Build fees are quoted up front and billed as agreed in your proposal — typically a deposit to begin and the balance at launch.
• Monthly fees cover the ongoing services in your plan and are billed monthly, in advance.
• Month-to-month, no lock-in. You can cancel an ongoing plan at any time with reasonable notice, and you won't be billed for the month after you cancel. Build fees and work already performed are non-refundable.
• Anything outside your plan — new pages, new features, a redesign — is quoted and approved in writing before any work starts. No surprise invoices, ever.
• Significantly late payments may pause ongoing services until your account is current.

Your responsibilities

To do our best work, we need your cooperation. You agree to give us the content, photos, access, and information we need; to make sure anything you provide is accurate and yours to use; and to use our work lawfully. You're responsible for the accuracy of the business information you ask us to publish on your behalf.

Third-party services

Our work relies on platforms we don't control — including Google, hosting and infrastructure providers (such as Cloudflare), email providers, and AI search tools. We're not responsible for their outages, policy changes, pricing, or decisions, though we'll always work to adapt when they change.

Results & guarantees

We work hard to get you found and to grow your presence, and we're proud of our results. But search and AI rankings depend on factors outside anyone's control — so, except for a specific guarantee written into your proposal, we can't promise particular rankings, traffic, calls, or revenue. Any guarantee we do make will be stated plainly, in writing.

Who owns what

You own your content — your words, logos, photos, and brand. Once your project is paid in full, you own the website we built for you and can take it with you. We keep ownership of our underlying tools, code libraries, systems, and methods, which we reuse across clients. We may feature your project in our portfolio and marketing unless you ask us, in writing, not to.

Limitation of liability

To the fullest extent allowed by law, Williamson Automation is not liable for indirect, incidental, or consequential damages arising from your use of this site or our services. Our total liability for any claim is limited to the amount you paid us for the services giving rise to that claim in the three months before it arose. Nothing here limits any liability that can't be limited under law.

Termination

Either of us may end an ongoing engagement as described in your proposal or these Terms. We may suspend or end services if these Terms are breached or payments aren't made. On termination, you remain responsible for any fees owed for work already performed.

Changes to these Terms

We may update these Terms from time to time. When we do, we'll change the "last updated" date above. Continuing to use the site or our services after a change means you accept the updated Terms.

Governing law

These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. Any dispute will be handled in the state or federal courts located in New York.